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Sell-after Service
Return/Exchange
-We do not offer refunds! ONLY store credit!
-We only offer store credits on condition that shoes are brand new
-Some unacceptable reasons for exchange are: I don't want the shoes anymore; I ordered the wrong size or color; colors of shoes are darker or lighter than pictured; shoes are not suitable.
-Acceptable Reasons for exchange: Wrong shoe or size sent; factory defects on shoes; or mistake on some parts of shoes.
-The buyer is responsible for ALL shipping charges back to us! NO EXCEPTIONS. If you do not ship it back to us for inspection, we can’t offer you credit and exchange.
-Customers must fill out our Return/Exchange form within 5 working days after receiving shoes to get an exchange on the shoes.
-If your shoes are accepted for exchange, we will notify you with instructions on how to mail it back to us.
Shipping disputed
Nikesky is in no way responsible for any actions if customs takes against your package.
If your package is held by customs, we will do our best to have it released. If it is impossible, we WILL NOT offered a refund but we can negotiate about other method!
All packages must be signed for. If no one is home to receive your package, it will be held until you are able to sign for the package.
In some instances (not all), there will be a customs charge applied to your package. Buyer is responsible for all customs charges (duty and tax) applied to his package.
Risk and Insurance
If you need, we will offer insurance for you. If you do not pay insurance fee, and when the goods has something wrong during the delivery, we are not responsible for it. And if we require insurance fee, this depends on your position and your mind.
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